Inventory Specialist

Walgreens•City of Hudson, NY

7d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, and other in-store inventory processes. The specialist champions On-Shelf Availability, validates planogram accuracy, and reviews reports and system applications affecting inventory balances and pricing. The role also maintains asset-protection practices and files claims for warehouse and vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day. The role engages customers, models customer-service practices, and, when serving as leader on duty, resolves customer issues and handles assigned operational and point-of-sale responsibilities. The position executes and coaches inventory processes across warehouse, vendor, front-end, and pharmacy operations. Duties include receiving and verifying deliveries and pharmacy shipments; completing On-Shelf Availability processes, returns, scan-outs, pricing, ordering, and inventory counts; maintaining required records; supporting physical inventory; and ensuring compliance for regulated products. Under the pharmacist-in-charge’s supervision, the specialist performs designated pharmacy inventory tasks. The role also coaches team members on inventory systems and package delivery activities, attends required training, and maintains a pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related processes.
Champion On-Shelf Availability and complete receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and review reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management and complete required start-up, cash-handling, cashier, floor, and stockroom duties.
Engage customers, offer assistance, model customer-service practices, and resolve customer issues when serving as leader on duty.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, verify physical receipts, follow up on missed deliveries, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, tote audits, shortages, and damaged products.
Complete the On-Shelf Availability process, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, inventory transfers, smart counts, and verification of pharmacy or prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the holding area.
Maintain accurate on-hand quantities and inventory counts across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws governing regulated products.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When serving as leader on duty in designated stores, handle assigned POS transactions and related records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members’ inventory-system capabilities, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.