Inventory Specialist

Walgreens•Miami Gardens, FL

13d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, returns, planogram accuracy, inventory systems, and asset protection. In designated stores, the specialist may open or close the store in the absence of management and serve as the leader on duty. The position also provides customer service, coaches team members on inventory and operational processes, manages deliveries and orders, maintains accurate inventory records, supports pricing and physical inventory activities, and ensures compliance with applicable laws and company procedures. Pharmacy responsibilities are performed under the supervision of the pharmacist-in-charge where specified. The specialist attends required company training and maintains any pharmacy license or certification required by the state.

Requirements

At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, tote audits, transfers, and verification of pharmacy shipments and claims, as applicable under the pharmacist-in-charge’s supervision.
Receive, count, price, and process returns for store inventory; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate the use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash-handling responsibilities, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices for team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are in the store, take action on delivery discrepancies, contact vendors about past undelivered receipts, and open tickets to correct inaccurate orders.
Complete the On-Shelf Availability process, including scan outs, disposals, call-ins, and vendor returns before expiration.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and applicable regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess orders, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts as applicable.
Ensure inventory compliance with state and local laws for regulated products, including alcoholic beverages and tobacco products.
Maintain inventory records and systems by receiving and posting products; organize and retain required invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning, daily inventory functions, package returns, and the Pickup Program.
When serving as leader on duty in designated stores, register sales in the POS system, record specified transaction issues, process returns and refunds, complete cash drops, and provide change.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete required e-learning, including safety training.
Obtain and maintain a valid pharmacy license or certification if required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.