Inventory Specialist

Walgreens•Monroe, LA

12d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, returns, on-shelf availability, pricing, planogram accuracy, inventory records, and asset protection. It also reviews reports and system applications affecting inventory balances and pricing, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store when management is absent and may serve as leader on duty, handling customer concerns, store operations, and point-of-sale responsibilities. The role also supports customer service, package delivery and pickup activities, team coaching, training, and compliance with company policies and applicable laws. Pharmacy inventory work is performed under the supervision of the pharmacist-in-charge.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, and related inventory processes.
Manage on-shelf availability and in-store inventory processes, including receiving, counting, pricing, returns, and validating planogram accuracy.
Review and coordinate use of reports and system applications affecting on-hand balances and pricing.
Execute front-end and pharmacy asset protection techniques and file claims for vendor or warehouse overages, shortages, order errors, and damaged goods.
In designated stores, open and close the store in the absence of management, including system start-ups, cash handling, cashier responsibilities, and preparing the floor and stockroom for the business day.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store, take appropriate action on delivery discrepancies, and open tickets as needed to correct inaccurate orders.
Under the pharmacist-in-charge's supervision, verify and complete postings for pharmacy shipments and orders, conduct necessary tote audits, and report shortages or damaged products.
Complete the end-to-end On-Shelf Availability process for applicable departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under the pharmacist-in-charge's supervision, complete pharmacy recalls, returns, transfers, inventory counts, on-hand updates, smart counts, and verification of prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, the stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy, and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the store team on package delivery, package scanning, package returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the POS system and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning modules and safety training, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.