Inventory Specialist

Walgreens•Federal Way, WA

3d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory reporting, and asset protection. In designated stores, the specialist may open or close the store and serve as leader on duty in the absence of store management. The position also supports a positive customer experience, coaches team members on inventory processes, and maintains accurate inventory records and on-hand quantities. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist attends required training, completes safety and other e-learning modules, and obtains and maintains a state-required pharmacy license or certification when applicable.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, claims, and inventory transfers, under the supervision of the pharmacist-in-charge.
Receive, count, price, and process returns for inventory; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate proper use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open and close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for business.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are in the store; take appropriate action on received or undelivered items, contact vendors, and open tickets to correct inaccurate orders.
Verify pharmacy shipments and order postings, perform necessary tote audits, and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, scan-outs, and scan-out returns.
Complete pharmacy inventory activities, including recalls, vendor returns, damaged salvage returns, excess inventory returns, and interstore transfers where applicable; verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the store team on package delivery activities and support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system, document specified transaction issues, and complete returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and obtain and maintain a valid pharmacy license or certification as required by the state.
Communicate assigned tasks to team members when serving as leader on duty, report disciplinary issues and customer complaints to management, and coach and develop team capabilities with inventory systems.
Complete additional activities and other assigned tasks.