Inventory Specialist

Walgreens•Covington, TN

13d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, inventory records, and in-store inventory processes. It champions On-Shelf Availability, validates planogram accuracy, and uses reports and system applications to help maintain accurate on-hand balances and pricing. The position also supports asset protection and files claims for overages, shortages, order errors, and damaged goods. The Inventory Specialist provides customer service and models service best practices for team members. In designated stores, the role may open or close the store or serve as leader on duty when store management is absent, taking responsibility for operational readiness, cash handling, point-of-sale activity, and assigned team communications. The role executes and coaches others on inventory and delivery processes, completes front-end and pharmacy inventory tasks under the pharmacist-in-charge’s supervision where applicable, supports physical inventory, and maintains compliance with applicable state and local laws for regulated products. The specialist attends company training, completes required e-learning and safety modules, and obtains and maintains a pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Receive, count, price, and process returns; oversee in-store inventory processes and validate planogram accuracy.
Review and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management and perform required start-up, cash-handling, cashier, and readiness tasks.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, investigate undelivered or inaccurate receipts, and open tickets as needed.
Under the pharmacist-in-charge’s supervision, verify and complete pharmacy shipment and order postings, perform tote audits, and report shortages or damaged products.
Complete the On-Shelf Availability process for assigned departments, including scan outs, disposals, call-ins, and vendor returns before expiration.
Under the pharmacist-in-charge’s supervision, complete pharmacy recalls and returns, facilitate applicable transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess orders, and maintain consigned inventory.
Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for and support physical inventory, including preparing store areas and auditing the third-party team on inventory day.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales and perform assigned POS functions, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.