Inventory Specialist

Walgreens•Houston, TX

18d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, claims, planogram accuracy, and inventory-related reports and systems. It also helps maintain accurate on-hand balances, inventory records, asset protection practices, and compliance with applicable laws and company policies. The Inventory Specialist supports customer service and may serve as leader on duty in designated stores, resolving customer issues, communicating tasks, and completing store opening or closing responsibilities when management is absent. The role involves coaching team members on inventory systems and processes, participating in company training, and obtaining and maintaining a state-required pharmacy license or certification. This position remains open until filled.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy.
Support pharmacy inventory activities such as receiving, counting, ordering, postings, returns, recalls, transfers, smart counts, and shortage or damage reporting under the pharmacist-in-charge’s supervision.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, vendor returns, and inventory updates.
Receive, count, price, and process returns for store inventory; validate planograms and maintain accurate on-hand quantities.
Review and coordinate use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash handling, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Create, review, and receive warehouse and vendor orders; scan deliveries while vendors are present, verify physical delivery, contact vendors about missed receipts, and open tickets to correct inaccurate orders.
Complete or verify pharmacy shipment postings, including warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; conduct necessary tote audits and report shortages or damaged products.
Complete pricing activities including price changes, markdowns, markdown deletions, signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands and place designated pull-and-quarantine items in the designated holding area.
Maintain accurate inventory counts in store departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge’s supervision.
Ensure inventory compliance with state and local laws concerning regulated products such as alcohol and tobacco.
Maintain inventory records and organize invoices, receipts, and return authorizations; help prepare for and support physical inventory, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; learn store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the assigned POS and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, safe drops, and change requests.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete other assigned tasks.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members’ capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.