Inventory Specialist

Walgreens•Boise, ID

8d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns, and is responsible for On-Shelf Availability, in-store inventory processes, and planogram accuracy. The specialist reviews and coordinates the proper use of reports and system applications that affect on-hand balances and pricing, maintains asset protection practices, and files claims for vendor or warehouse overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of store management, completing required system start-ups, cash handling, cashier duties, and preparations for the business day. The role also engages customers, models customer-service practices, and may resolve customer issues when serving as leader on duty. Operational duties include coaching team members on inventory processes; scanning and receiving deliveries; verifying pharmacy shipments and postings under pharmacist-in-charge supervision; completing On-Shelf Availability processes, scan outs, returns, pricing tasks, ordering support, inventory counts, and records; and helping prepare for physical inventory. The specialist supports regulated-product compliance, package delivery and pickup activities, store presentation, and use of store systems and equipment. The role attends required training, completes e-learning and safety modules, obtains and maintains a state-required pharmacy license or certification, and communicates assigned tasks and relevant issues to management when serving as leader on duty.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and complete receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy.
Review and coordinate the proper use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, or damaged goods.
In designated stores, open or close the store in the absence of management and complete required startup, cash-handling, cashier, floor, and stockroom preparations.
Greet customers, offer assistance, model customer-service best practices, and resolve customer issues when serving as leader on duty in designated stores.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store, take appropriate receiving actions, contact vendors about past undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy warehouse, ABC prescription and OTC, secondary vendor, flu, and dropship orders; perform necessary tote audits and report shortages or damage.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan outs and scan-out returns for subscribed departments and pharmacy.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, applicable excess-inventory returns or interstore transfers, and verification of pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, daily department pricing, signage accuracy, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records, receive and post front-end products in inventory systems, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales on the assigned POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and required safety training, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members' capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.