Inventory Specialist

Walgreens•Neptune, NJ

12d•$19 - $24•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and asset protection. In designated stores, the specialist may open or close the store and serve as leader on duty in the absence of store management. The role engages customers and models service standards while coaching team members on inventory processes, systems, and package delivery activities. It maintains accurate on-hand quantities, completes inventory and pricing processes, supports physical inventory, and performs pharmacy inventory duties under the supervision of the pharmacist-in-charge. The specialist attends company training, completes required e-learning, and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge where applicable.
Champion on-shelf availability and complete related processes, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Review and coordinate use of reports and system applications affecting inventory balances and pricing accuracy.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open and close the store in the absence of store management and complete required start-ups, cash handling, cashier duties, and store-readiness activities.
Engage customers, offer assistance, model customer-service best practices, and resolve customer issues when serving as leader on duty in designated stores.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning deliveries.
Verify and complete pharmacy shipment and order postings, tote audits, shortage and damage reports, and pharmacy claims postings as required.
Complete pricing activities, including price changes, markdowns, signage, and other regulatory pricing tasks.
Support ordering for front-end and pharmacy expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the holding area.
Maintain accurate inventory counts and on-hand quantities for basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When serving as leader on duty in designated stores, operate the point-of-sale system and handle sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company trainings and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.