Inventory Specialist

Walgreens•Sterling Heights, MI

17d

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; and manages inventory processes such as pricing, planograms, asset protection, claims, and accurate on-hand quantities. In designated stores, the specialist may open or close the store and serve as leader on duty when store management is absent. The position supports a positive customer experience by assisting customers and modeling customer-service practices. It also coaches team members on inventory processes, maintains inventory records and documentation, prepares for physical inventory, supports package delivery and pickup activities, and completes assigned training. Pharmacy activities are performed under the supervision of the pharmacist-in-charge where specified.

Requirements

For internal candidates, six months of prior Walgreens work experience; for external candidates, one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge where specified.
Receive, count, price, and process inventory, including warehouse and vendor deliveries, claims, shortages, overages, order errors, and damaged goods.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Validate planogram accuracy and coordinate appropriate use of inventory reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and comply with inventory requirements for regulated products.
Complete pricing activities, including price changes, markdowns, signage, and other regulatory pricing tasks.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts as required.
Support ordering for front-end and pharmacy expense items, monitor pharmacy manual orders, and maintain consigned inventory.
Maintain inventory records and organize invoices, receipts, and return authorizations; prepare for and support physical inventory activities.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery processes and support the Pickup Program.
In designated stores, open and close the store in the absence of store management, complete required start-ups and cash-handling duties, and prepare the floor and stockroom for business.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
When leader on duty in designated stores, communicate assigned tasks, report disciplinary issues and customer complaints to management, and complete assigned point-of-sale and cash-handling responsibilities.
Attend company training, complete e-learning modules including safety training, and obtain and maintain a state-required pharmacy license or certification.
Comply with company policies and procedures, maintain respectful relationships with coworkers, and complete additional assigned tasks.