Inventory Specialist

Walgreens•Rockingham, VT

7d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, pricing, returns, on-shelf availability, planogram accuracy, and other in-store inventory processes. It reviews and coordinates use of reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for warehouse and vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of management and complete associated system start-ups, cash handling, cashier duties, and preparation of the sales floor and stockroom. The role also engages customers, models customer-service practices, and, when serving as leader on duty, addresses customer issues and questions. The position executes and coaches team members on inventory and delivery processes; scans and verifies deliveries; supports pharmacy shipment posting under pharmacist-in-charge supervision; manages on-shelf availability, pricing, ordering, returns, counts, inventory records, and physical inventory activities. It helps maintain clean, well-merchandised counters and shelves, supports package delivery and pickup activities, and uses store systems and equipment. The specialist attends required training, maintains any state-required pharmacy license or certification, and communicates between management and team members by coaching on inventory systems and relaying assigned tasks and issues.

Requirements

At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures, including front-end and pharmacy processes.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and verifying shipment postings, under pharmacist-in-charge supervision where specified.
Champion on-shelf availability and complete receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and coordinate the proper use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management and complete required start-up, cash-handling, cashier, and store-readiness tasks.
Engage customers, offer assistance, model customer-service practices, and resolve customer issues when serving as leader on duty.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning orders and deliveries.
Verify and post pharmacy shipments and orders; perform tote audits as needed and report shortages or damaged products.
Complete the on-shelf availability process, including disposals, call-ins, vendor returns, scan-outs, and scan-out returns.
Complete pricing activities, including price changes, markdowns, signage, and required regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the proper holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; coach and assist the store team with package delivery, package returns, and the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS and perform related transactions, including returns, refunds, voids, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company trainings and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification if required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.