Inventory Specialist

Walgreens • Jackson, MI

7d

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management; champions On-Shelf Availability; and oversees receiving, counting, ordering, pricing, returns, planogram accuracy, inventory systems, and asset-protection processes. It also maintains accurate on-hand balances and inventory records, supports physical inventory, and files claims for shortages, overages, order errors, or damaged goods, including prescription drugs.

In designated stores, the Inventory Specialist may open or close the store in the absence of store management and may serve as leader on duty. Responsibilities in those situations can include store start-up, cash handling, point-of-sale duties, communicating assignments, resolving customer issues, and ensuring the floor and stockroom are ready for business. The position engages customers, models customer-service practices, coaches team members, completes required training, and obtains and maintains any state-required pharmacy license or certification.

Requirements

• Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train team members on store inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory management, including receiving, counting, ordering, posting shipments, completing smart counts, and facilitating returns and transfers under the pharmacist-in-charge's supervision.
• Champion On-Shelf Availability and complete its end-to-end processes, including scan outs, disposals, call-ins, vendor returns, and inventory updates.
• Receive, scan, count, price, and process returns for merchandise; validate planograms and maintain accurate on-hand quantities and inventory records.
• Review and coordinate use of reports and system applications that affect inventory balances and pricing.
• Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, or damaged goods.
• Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and applicable regulatory pricing tasks.
• Support ordering for the front end and pharmacy, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
• Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
• Maintain inventory compliance with state and local laws concerning regulated products.
• Organize and retain invoices, receipts, and return authorizations; help prepare for and support physical inventory activities, including auditing the third-party inventory team.
• Keep counters and shelves clean and well merchandised, and assist with package delivery activities and the Pickup Program.
• In designated stores, open or close the store in the absence of management, including required system start-ups, cash handling, cashier responsibilities, and preparing the floor and stockroom for the business day.
• Engage customers, offer assistance, model customer-service practices, and, when serving as leader on duty, resolve customer issues and answer questions.
• When serving as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and complete assigned point-of-sale and cash-handling duties.
• Attend company training and complete e-learning modules, including safety training; obtain and maintain any pharmacy license or certification required by the state.
• Coach and develop team members' capabilities with inventory systems and complete other assigned activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed