Inventory Specialist

Walgreens•Las Vegas, NV
•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, inventory records, and in-store inventory processes. It champions On-Shelf Availability, validates planogram accuracy, and uses reports and system applications to help ensure accurate on-hand balances and pricing. The specialist also maintains asset protection practices and files claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of management, complete required system start-ups and cash-handling duties, and prepare the sales floor and stockroom for the business day. When serving as leader on duty, the specialist may resolve customer issues, communicate tasks, handle point-of-sale transactions, and report disciplinary issues and customer complaints to management. The role engages customers and models customer-service practices, while executing and coaching inventory processes for warehouse and vendor deliveries, pharmacy shipments, ordering, pricing, returns, inventory counts, and physical inventory. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist also supports package delivery and pickup activities, maintains inventory compliance with applicable state and local laws, attends company training, completes e-learning, and obtains and maintains a pharmacy license or certification as required by the state.

Requirements

  • Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior Walgreens work experience, with an evaluation on file.

Responsibilities

  • Execute, monitor, and train store inventory best practices and standard operating procedures for the front end and pharmacy.
  • Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
  • Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
  • Validate planogram accuracy and coordinate the use of reports and system applications affecting inventory balances and pricing.
  • Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
  • In designated stores, open or close the store in the absence of management and complete required system start-ups, cash handling, cashier duties, and business-day readiness tasks.
  • Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
  • Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
  • Scan deliveries while vendors are in the store, take appropriate action on delivered or undelivered scheduled receipts, and open tickets to correct inaccurate orders.
  • Under the supervision of the pharmacist-in-charge, verify and complete postings for pharmacy shipments and orders, perform necessary tote audits, and report shortages or damaged product.
  • Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
  • Under the supervision of the pharmacist-in-charge, complete pharmacy recalls, returns, salvage returns, applicable overstock returns or transfers, and verification of pharmacy and prescription claims postings.
  • Complete pricing activities, including price changes and markdowns, and maintain accurate pricing, signage, and timely completion of regulatory pricing tasks.
  • Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
  • Update on-hands and place designated pull-and-quarantine items in the appropriate holding area.
  • Maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under the supervision of the pharmacist-in-charge.
  • Ensure inventory compliance with state and local laws regarding regulated products.
  • Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
  • Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
  • Keep counters and shelves clean and well merchandised.
  • Learn and use store systems and equipment.
  • Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
  • When serving as leader on duty in designated stores, register sales on the POS system and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Attend company training and complete e-learning modules, including safety training.
  • Obtain and maintain a valid pharmacy license or certification as required by the state.
  • Serve as a liaison between management and non-management team members by coaching and developing capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
  • Complete additional activities and other tasks as assigned.
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