Inventory Specialist

Walgreens•Wauwatosa, WI

19d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, ordering, returns, planogram accuracy, and other in-store inventory processes. It reviews and coordinates use of reports and system applications affecting inventory balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of management, completing system start-ups, cash-handling and cashier duties, and preparing the sales floor and stockroom for the business day. The position also engages customers, models customer-service standards, supports store operations and package delivery activities, and may serve as leader on duty. The role coaches team members on inventory processes, maintains accurate inventory and records, supports physical inventory activities, and completes required training. Pharmacy inventory activities are performed under the supervision of the pharmacist-in-charge. A valid pharmacy license or certification must be obtained and maintained when required by the state.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete inventory processes, including receiving, counting, pricing, returns, and validating planograms.
Review and coordinate the proper use of reports and system applications that affect inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management and complete required system start-ups, cash handling, cashier tasks, and floor and stockroom preparation.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify receipts, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Verify pharmacy shipments and order postings, complete required tote audits, and report shortages or damaged products.
Complete the On-Shelf Availability process, including disposals, call-ins, vendor returns, and scan-outs for subscribed departments and pharmacy.
Complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of pharmacy and prescription claims as applicable.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws governing regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, handle point-of-sale transactions and related records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach team members on inventory systems and communicate assigned tasks, disciplinary issues, and customer complaints to management when serving as leader on duty.
Complete additional assigned activities and tasks.