Inventory Specialist

Walgreens•Parsippany, NJ

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns, and champions On-Shelf Availability. It is responsible for in-store inventory processes, planogram accuracy, inventory reports and system applications, pricing, asset protection, and claims for overages, shortages, order errors, and damaged goods. The position may also include opening or closing the store in designated locations when store management is absent. In that capacity, the specialist completes required system start-ups, cash handling and cashier responsibilities, and prepares the floor and stockroom for the business day. The role engages customers and models service best practices; when serving as leader on duty, it addresses customer issues and may perform assigned point-of-sale and team-lead responsibilities. The specialist carries out front-end and pharmacy receiving, ordering, inventory counts, returns, pricing, claims, and recordkeeping. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The role also helps prepare for physical inventory, supports package delivery and pickup activities, maintains clean and well-merchandised counters and shelves, and coaches team members on inventory systems and processes. The specialist attends company training and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, claims, and inventory transfers, under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete related processes for warehouse and direct store delivery, including scan-outs, disposals, call-ins, and vendor returns.
Receive, scan, count, post, and verify deliveries and orders; identify and report shortages, damaged products, inaccurate orders, and excess orders.
Maintain accurate on-hand quantities, inventory counts, pharmacy smart counts, and inventory records across departments, stockroom, overstock locations, and pharmacy.
Validate planograms and execute pricing activities, including price changes, markdowns, signage, and other required pricing tasks.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
Organize and retain invoices, receipts, and return authorizations; prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Ensure inventory compliance with applicable state and local laws for regulated products.
Support front-end and pharmacy ordering, including ordering expense items, and maintain consigned inventory as required.
Keep designated pull-and-quarantine item on-hands updated and place items in the designated holding area.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
Engage customers, offer assistance, and model customer-service best practices; resolve customer issues when serving as leader on duty.
When designated as leader on duty, open or close the store as needed, communicate assigned tasks, report disciplinary issues and customer complaints, and complete assigned point-of-sale and cash-handling responsibilities.
Attend company training and complete required e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Complete additional activities and tasks as assigned.