Inventory Specialist

Walgreens•Belleville, IL

8d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including front-end and pharmacy operations. The role supports pharmacy inventory management and handles receiving, counting, ordering, returns, pricing, on-shelf availability, planogram accuracy, inventory records, and asset protection. The specialist reviews reports and system applications that affect inventory balances and pricing, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of management and serve as leader on duty, handling required systems, cash responsibilities, customer issues, and team assignments. The position also engages customers, models customer service practices, coaches team members, completes required training, and maintains a pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures across the store, including front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and returns.
Manage on-shelf availability and in-store inventory processes, including receiving, counting, pricing, returns, and planogram accuracy.
Review and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
Execute and maintain asset protection techniques and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management and complete related systems, cash handling, cashier, and store-readiness responsibilities.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate actions for delivered or undelivered receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete pharmacy shipment postings and orders, perform tote audits as needed, and report shortages or damaged products.
Complete on-shelf availability processes for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage accuracy, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands and place designated pull-and-quarantine items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockrooms, overstock locations, and pharmacy.
Ensure compliance with state and local inventory laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities and support the Pickup Program.
In designated stores, register sales on the POS system and handle related transactions, returns, refunds, cash drops, and change when serving as leader on duty.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and safety modules, and maintain required pharmacy license or certification.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.