Inventory Specialist

Walgreens•Deerfield Beach, FL

13d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and asset protection. In designated stores, the specialist may open or close the store and serve as leader on duty in the absence of store management. The position also delivers customer service, coaches team members on inventory and operational processes, maintains accurate on-hand balances, and helps ensure compliance with applicable policies and regulated-product requirements. The specialist completes company training and maintains a pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments, completing returns, and facilitating transfers.
Receive, count, price, and process returns for in-store inventory; champion on-shelf availability and validate planogram accuracy.
Review and coordinate use of reports and system applications that affect inventory on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices, and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash handling, and prepare the sales floor and stockroom for the business day.
Greet and assist customers, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, verify receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Verify and complete pharmacy order postings, tote audits, and reporting of shortages or damaged product under the supervision of the pharmacist-in-charge.
Complete the end-to-end on-shelf availability process, including scan outs, disposals, call-ins, and vendor returns before expiration.
Complete pharmacy recalls and returns, facilitate excess-inventory returns or applicable interstore transfers, and verify pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, signage, and other required pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders, and maintain consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local laws for regulated products, including alcohol and tobacco.
Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
Help prepare for and support physical inventory, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
When serving as leader on duty in designated stores, operate the point-of-sale system, document relevant transaction issues, process returns and refunds, handle cash drops, and provide change.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete required e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.