Inventory Specialist

Walgreens•Memphis, TN

12d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory reporting, and asset protection. In designated stores, the specialist may open or close the store and serve as the leader on duty when store management is absent. The position also supports customer service, inventory operations, pricing, physical inventory preparation, package delivery and pickup processes, and the maintenance of accurate inventory records. Under the supervision of the pharmacist-in-charge, the specialist performs or verifies pharmacy inventory tasks and shipment postings. The role coaches team members on inventory systems and processes, attends required training, and maintains any state-required pharmacy license or certification.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory activities.
Champion on-shelf availability and manage receiving, counting, pricing, returns, in-store inventory processes, and planogram accuracy.
Review and coordinate use of reports and system applications affecting inventory on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open and close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the sales floor and stockroom for the business day.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; take appropriate action on received or undelivered deliveries, contact vendors, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge's supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, including required tote audits and reporting of shortages or damaged products.
Complete the end-to-end on-shelf availability process for applicable departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under the pharmacist-in-charge's supervision, complete pharmacy recalls, returns, transfers, and other pharmacy inventory activities, and verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes and markdowns; maintain accurate pricing, signage, and timely completion of additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts as applicable.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records and systems for products received; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales in the POS system and handle related exceptions, product returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Serve as a liaison between management and non-management team members by coaching and developing inventory-system capabilities; when leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.