Inventory Specialist

Walgreens•Maple Grove, MN

7d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory processes. It champions On-Shelf Availability, handles inventory receiving, pricing, returns, and counts, and validates planogram accuracy. The specialist reviews reports and system applications affecting inventory balances and pricing, maintains asset protection practices, and files claims for delivery overages, shortages, order errors, or damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of store management and perform required system start-ups, cash handling, cashier duties, and opening readiness tasks. The role also provides customer service, coaches team members on inventory processes, supports physical inventory, package delivery, and pickup activities, maintains inventory records, and complies with company policies and applicable requirements for regulated products. Pharmacy inventory activities are performed under the supervision of the pharmacist-in-charge where specified.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
For internal candidates: an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, salvage returns, transfers, and verification of pharmacy postings and claims under pharmacist-in-charge supervision where required.
Champion On-Shelf Availability and complete related processes, including scan-outs, disposals, call-ins, vendor returns, and planogram validation.
Review and coordinate appropriate use of reports and system applications that affect on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, including required system start-ups, cash handling, cashier responsibilities, and store readiness.
Greet and assist customers, resolve customer issues when serving as leader on duty, and model customer service best practices for team members.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify receipt, contact vendors about past undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Complete or verify pharmacy shipment and order postings, perform tote audits as needed, and report shortages or damaged products.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and other assigned regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate on-hand inventory counts across departments, stockroom, overstock locations, and pharmacy, including pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the POS system and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.