Inventory Specialist

Walgreens•Darien, CT
•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, On-Shelf Availability, planogram accuracy, and other in-store inventory processes. It also reviews the appropriate use of reports and system applications that affect inventory balances and pricing, and maintains asset protection practices and claims for inventory discrepancies and damaged goods. In designated stores, the Inventory Specialist may open or close the store and perform required operational, cash-handling, and cashier duties when store management is absent. The role engages customers, models service practices, coaches team members, supports store and pharmacy operations, and acts as a liaison between management and non-management team members. Pharmacy-related duties are performed under the supervision of the pharmacist-in-charge where specified. The position requires completing company training and maintaining any pharmacy license or certification required by the state.

Requirements

  • Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior Walgreens work experience, with an evaluation on file.

Responsibilities

  • Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
  • Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, smart counts, and verification of postings and claims, as applicable and under pharmacist-in-charge supervision where specified.
  • Manage receiving and inventory processes, including scanning deliveries while vendors are present, reviewing orders, resolving delivery discrepancies, and reporting shortages or damaged products.
  • Complete On-Shelf Availability processes, scan outs, disposals, call-ins, vendor returns, and returns of items before expiration.
  • Execute pricing activities, including price changes, markdowns, signage, and other required pricing tasks.
  • Support ordering, monitor pharmacy manual orders for excess orders, and maintain consigned inventory.
  • Update and place designated pull-and-quarantine items in the assigned holding area.
  • Maintain accurate on-hand quantities and inventory counts in store departments, stockrooms, overstock locations, and pharmacy.
  • Maintain compliance with state and local laws for regulated products.
  • Maintain inventory records and organize invoices, receipts, and return authorizations.
  • Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
  • Keep counters and shelves clean and well merchandised.
  • Assist and coach the store team on package delivery and pickup activities, including package scanning, inventory functions, and returns.
  • In designated stores, open or close the store when management is absent and perform required systems start-ups, cash handling, cashier duties, and store-readiness tasks.
  • Engage customers, offer assistance, model customer-service practices, and, when serving as leader on duty, resolve customer issues.
  • When serving as leader on duty in designated stores, process sales and related point-of-sale activities, including returns, refunds, voids, cash drops, and change requests.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Attend company training, complete e-learning and safety modules, and maintain a state-required pharmacy license or certification.
  • Coach and develop team members in inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management when serving as leader on duty.
  • Complete additional activities and tasks as assigned.
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