Inventory Specialist

Walgreens•Clearwater, FL

7d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, inventory systems, and asset protection. In designated stores, the specialist may open or close the store and serve as the leader on duty in the absence of store management. The specialist helps deliver a positive customer experience by engaging customers, modeling service practices, and, when serving as leader on duty, resolving customer issues. The role also supports store operations through accurate inventory records, order and delivery processing, pricing activities, physical inventory preparation, package delivery activities, and point-of-sale responsibilities when assigned. The position includes coaching team members on inventory systems and processes, completing required company training, and maintaining a pharmacy license or certification when required by the state. The specialist complies with company policies and procedures and completes additional tasks as assigned.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, shipment verification, claims, and smart counts, under the pharmacist-in-charge’s supervision where specified.
Receive, count, price, and process returns for store inventory; validate planograms and maintain accurate on-hand quantities and inventory records.
Review and coordinate the use of reports and system applications affecting inventory balances and pricing.
Execute front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash handling, and prepare the sales floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Create, review, receive, and scan warehouse, vendor, and common-carrier deliveries; address undelivered or inaccurate receipts and open tickets as needed.
Complete On-Shelf Availability processes, including scan-outs, disposals, call-ins, vendor returns, and applicable pharmacy and direct-store-delivery tasks.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering, monitor pharmacy manual orders for excess, and maintain consigned inventory as required.
Update and place designated pull-and-quarantine items in the holding area; maintain inventory compliance for regulated products under applicable state and local laws.
Organize and retain invoices, receipts, and return authorizations; help prepare for physical inventory and support inventory-day activities and audits.
Keep counters and shelves clean and well merchandised; assist and coach the team on package delivery processes and support the Pickup Program.
When designated as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and perform assigned point-of-sale functions, including sales registration, returns, refunds, voids, cash drops, and change provision.
Complete company training and e-learning, including safety training, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members’ capabilities with inventory systems; comply with company policies and maintain respectful coworker relationships.
Complete additional activities and other tasks as assigned.