Inventory Specialist

Walgreens•Belen, NM

11d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory reporting, and asset protection. In designated stores, the specialist may open or close the store or serve as leader on duty in the absence of store management. The specialist supports a positive customer experience, coaches team members on inventory and service practices, and maintains accurate inventory records and on-hand balances. Pharmacy duties are performed under the supervision of the pharmacist-in-charge where specified. The role also includes completing required training, maintaining any state-required pharmacy license or certification, and communicating between management and non-management team members.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, salvage returns, transfers, and verification of claims and shipment postings under the pharmacist-in-charge's supervision where required.
Receive, count, price, and process returns for inventory; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate use of reports and system applications affecting inventory on-hand balances and pricing.
Execute and maintain asset-protection techniques and file claims for vendor or warehouse overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated, open or close the store in the absence of management, complete required system start-ups and cash-handling duties, and ensure the floor and stockroom are ready for business.
Greet customers, offer assistance, and, when serving as leader on duty, resolve customer issues and answer questions.
Model and coach customer-service practices that support a positive customer experience.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, take appropriate action for delivered or missing products, contact vendors about past-due receipts, and open tickets to correct inaccurate orders.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, scan outs, and scan-out returns.
Complete pharmacy inventory activities under the pharmacist-in-charge's supervision, including pharmacy recalls, returns, excess inventory returns, transfers, and posting verification.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws concerning regulated products.
Maintain inventory records and systems for received products; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy, and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When designated as leader on duty, register sales using the assigned POS system and handle related records, returns, voids, refunds, cash drops, and change requests.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members' inventory-system capabilities; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.