Inventory Specialist

Walgreens•Holladay, UT

13d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; and manages receiving, pricing, returns, inventory processes, and planogram accuracy. The specialist reviews and coordinates the proper use of reports and system applications affecting on-hand balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of management and, when serving as leader on duty, handle customer issues and assigned operational responsibilities. The role also supports customer service, store operations, inventory accuracy and compliance, package delivery and pickup activities, team coaching, and required training. Pharmacy activities are performed under the supervision of the pharmacist-in-charge where specified.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures across the store, including the front end and pharmacy.
Support pharmacy inventory management through receiving, counting, ordering, and returns.
Champion On-Shelf Availability and manage receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy.
Review and coordinate use of reports and system applications that affect inventory on-hand balances and pricing.
Execute front-end and pharmacy asset-protection techniques and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management, completing required system start-ups, cash handling, cashier duties, and readiness tasks.
Greet customers, offer assistance, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on delivered or overdue receipts, and open tickets to correct inaccurate orders as needed.
Under the pharmacist-in-charge’s supervision, verify and complete pharmacy shipment postings and orders, perform necessary tote audits, and report shortages or damaged products accurately.
Complete the end-to-end On-Shelf Availability process for applicable departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under the pharmacist-in-charge’s supervision, complete pharmacy recalls and other returns, facilitate excess inventory returns or applicable interstore transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, correct signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain and order consigned inventory as required.
Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products, including alcoholic beverages and tobacco products.
Maintain inventory records and systems, receive and post front-end products, and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, daily package inventory functions, package returns, and Pickup Program execution.
In designated stores, when serving as leader on duty, register sales on the assigned point-of-sale system and record scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete additional assigned activities and tasks.
Attend company training, complete e-learning modules, and meet safety-training requirements.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Serve as a liaison between management and non-management team members by coaching and developing capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.