Inventory Specialist

Walgreens•Circle Pines, MN

1d•$18 - $23•Onsite

About The Position

The Inventory Specialist is responsible for executing, monitoring, and training inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and leads in-store processes for receiving, counting, ordering, pricing, returns, planogram accuracy, and on-shelf availability. The specialist also reviews reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management and serve as leader on duty. Duties include required system start-ups, cash handling, cashier responsibilities, and preparing the sales floor and stockroom for the business day. The role engages customers, models customer-service practices, and may resolve customer issues while serving as leader on duty. The position executes and coaches team members on inventory operations, including vendor and warehouse orders, delivery scanning and receiving, pharmacy shipment postings, on-shelf availability processes, returns, pricing, ordering, inventory counts, physical inventory preparation, and related recordkeeping. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist also supports package delivery and pickup activities, maintains compliance with applicable state and local regulations, attends company training, completes e-learning, and obtains and maintains a state-required pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment postings, recalls, salvage returns, transfers, claims, and smart counts under the supervision of the pharmacist-in-charge.
Manage receiving, counting, pricing, returns, and other in-store inventory processes; validate planogram accuracy and champion on-shelf availability.
Review and coordinate the use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
Execute and maintain asset-protection techniques and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, complete system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physical receipt, follow up on missed scheduled receipts, and open tickets to correct inaccurate orders.
Complete on-shelf availability processes, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Complete pricing activities such as price changes, markdowns, markdown deletes, signage, and required regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Maintain compliance with state and local inventory laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities and support the Pickup Program.
When leader on duty in designated stores, operate the point-of-sale system and handle sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete required e-learning, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.