Inventory Specialist

Walgreens•Waterloo, NY

8d•$19 - $24•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and champions On-Shelf Availability (OSA), handling receiving, counting, ordering, pricing, returns, planogram accuracy, and related inventory processes. It reviews and coordinates appropriate use of reports and system applications that affect inventory on-hand balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and complete required system start-ups, cash handling, cashier duties, and preparations for the business day. The role engages customers, models service practices, and may resolve customer concerns when serving as leader on duty. The position executes and coaches inventory processes for warehouse and vendor orders, delivery receiving, pharmacy shipments, OSA, returns, pricing, ordering, inventory counts, compliance, and records. It helps prepare for physical inventory, maintains clean and well-merchandised counters and shelves, supports package delivery and Pickup Program activities, and uses store systems and equipment. The role also attends required training, maintains pharmacy credentials when required by the state, and communicates between management and non-management team members.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, damaged product, transfers, and verification of pharmacy shipments and claims under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability by completing related warehouse and direct store delivery processes, scan outs, disposals, call-ins, and vendor returns before expiration.
Validate planograms and complete inventory receiving, counting, pricing, returns, and other in-store inventory processes.
Review and coordinate use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, and damaged goods.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; address undelivered receipts and inaccurate orders, and open tickets as needed.
Complete pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and additional regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across store departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team on inventory day.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, open or close the store in management's absence, perform required cash and cashier duties, and ensure store readiness.
When serving as leader on duty, register sales on the assigned POS system, document specified transaction issues, process returns, voids, and refunds, make cash drops, and provide change as requested.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' capabilities with inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management when serving as leader on duty.
Complete additional assigned activities and tasks.