Inventory Specialist

Walgreens•Clinton, IA

15d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, pricing, returns, and other in-store inventory processes. It champions On-Shelf Availability and validates planogram accuracy. The specialist also reviews and coordinates the use of reports and system applications affecting on-hand balances and pricing, maintains asset-protection practices, and files claims for shipment overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management and complete the associated systems, cash-handling, cashier, and readiness duties. The position also engages customers, models service practices, coaches team members, and may serve as leader on duty to address customer issues and coordinate assigned work. Operational work includes managing and verifying deliveries and orders, maintaining accurate inventory counts and records, executing pricing and On-Shelf Availability processes, handling pharmacy inventory activities under pharmacist-in-charge supervision, and supporting physical inventory. The specialist helps maintain clean, well-merchandised counters and shelves, supports package delivery and pickup activities, follows company policies, completes required training, and obtains and maintains pharmacy credentials when required by the state.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory processes.
Champion On-Shelf Availability; receive, count, price, and process returns; validate planogram accuracy.
Review and coordinate proper use of reports and system applications that affect on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated and store management is absent, open or close the store and complete required systems start-ups, cash handling, cashier duties, and floor and stockroom readiness.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physical receipt, follow up on missed scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damage.
Complete the On-Shelf Availability process for applicable departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor and salvage returns, applicable excess-inventory returns or transfers, and verification of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems for received products; organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When designated as leader on duty, operate the POS and handle related sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships; complete additional assigned tasks.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.