Inventory Specialist

Walgreens•Middletown, NJ

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and maintaining accurate on-hand balances. It champions On-Shelf Availability, validates planograms, manages inventory processes and pricing, and uses reports and system applications to support accuracy. The role also maintains asset-protection practices and files claims for shipment overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of management and serve as leader on duty. The role engages customers and models customer-service practices. Under the supervision of the pharmacist-in-charge, it completes pharmacy inventory activities and verifies pharmacy shipments and claims. It also supports store operations, inventory records, physical inventory, package delivery activities, and the Pickup Program. The position requires company training and, where required by the state, a valid pharmacy license or certification.

Requirements

Internal candidates must have six months of prior work experience with Walgreens; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment posting, tote audits, recalls, salvage returns, transfers, and smart counts, under the pharmacist-in-charge’s supervision.
Champion On-Shelf Availability and complete its end-to-end processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Validate planograms and use reports and system applications to support accurate on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, complete required start-ups and cash-handling duties, and prepare the floor and stockroom for business.
Engage customers, offer assistance, and model customer-service best practices; when leader on duty, resolve customer issues and answer questions.
Create, review, receive, and scan warehouse and vendor orders, including common-carrier deliveries; address missing or inaccurate receipts and open tickets as needed.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy.
Ensure regulated-product inventory compliance with state and local laws.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When leader on duty in designated stores, register sales in the POS system and handle related transaction records, product returns, order voids, refunds, cash drops, and change requests.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and obtain and maintain any state-required pharmacy license or certification.
Coach and develop team members’ inventory-system capabilities; when leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.