Inventory Specialist

Walgreens•Hernando, MS

8d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory reporting, and asset protection. In designated stores, the specialist may open or close the store in the absence of store management and perform associated systems, cash-handling, cashier, and readiness duties. The role also supports customer experience, store operations, inventory compliance, package delivery and pickup activities, and team development. Pharmacy inventory duties are performed under the supervision of the pharmacist-in-charge. The specialist attends company training, completes required e-learning and safety training, and obtains and maintains any pharmacy license or certification required by the state.

Requirements

External candidates must have one year of prior retail work experience; internal candidates must have six months of prior work experience with Walgreens.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge where applicable.
Receive, count, price, and return inventory; champion On-Shelf Availability; and validate planogram accuracy.
Review and coordinate the use of reports and system applications that affect on-hand balances and pricing.
Execute front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management and complete required start-up, cash-handling, cashier, and store-readiness tasks.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices for team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; investigate undelivered or inaccurate receipts and open tickets as needed.
Verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; audit totes and report shortages or damage as needed.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, scan-outs, and scan-out returns.
Complete pharmacy recalls and returns, manage excess inventory returns or applicable interstore transfers, and verify posting of pharmacy and prescription claims.
Execute pricing activities, including price changes, markdowns, markdown deletions, signage, and regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as needed.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products.
Maintain inventory records and systems, receive and post front-end products, and organize and retain required invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the POS system and complete related transaction tasks, including returns, refunds, voids, cash drops, and providing change.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety training, and maintain any state-required pharmacy license or certification.
Coach and develop team members on inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other tasks as assigned.