Inventory Specialist

Walgreens • Norfolk, VA

13d • Onsite

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory activities, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, inventory records, and related processes. It also reviews reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs.

In designated stores, the Inventory Specialist may open or close the store in the absence of store management and may serve as leader on duty. The role includes customer engagement, coaching team members, supporting package delivery and pickup programs, and completing point-of-sale and cash-handling tasks when assigned. The specialist follows company policies, completes required training, and obtains and maintains any pharmacy license or certification required by the state.

Requirements

• Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory management, including receiving, counting, ordering, posting shipments, conducting tote audits, and facilitating returns and transfers under pharmacist-in-charge supervision.
• Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, vendor returns, and inventory updates.
• Receive, count, price, and process returns for merchandise; maintain accurate on-hand quantities and validate planograms.
• Review and coordinate the use of reports and system applications affecting front-end and pharmacy inventory balances and pricing.
• Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
• Scan deliveries while vendors are present, verify physical receipt, address undelivered or inaccurate orders, and open tickets as needed.
• Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and regulatory pricing tasks.
• Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess inventory, and maintain consigned inventory as needed.
• Update and hold designated pull-and-quarantine items; maintain inventory counts for departments, stockrooms, overstock locations, and pharmacy smart counts.
• Ensure compliance with state and local inventory laws for regulated products, including alcoholic beverages and tobacco products.
• Maintain inventory records and organize invoices, receipts, and return authorizations; help prepare for and support physical inventory activities.
• Keep counters and shelves clean and well merchandised; learn and support store systems and equipment.
• Assist and coach the store team on package delivery tasks, including package scans, daily inventory functions, and returns; support the Pickup Program.
• Engage customers, offer assistance, and model customer service best practices; resolve customer issues when serving as leader on duty.
• When serving as leader on duty in designated stores, open or close the store as needed, communicate assigned tasks, handle assigned POS and cash duties, and report disciplinary issues and customer complaints to management.
• Complete company training and e-learning modules, including safety training, and maintain a valid state-required pharmacy license or certification.
• Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete other assigned tasks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed