Inventory Specialist

Walgreens•Wenatchee, WA

13d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, inventory records, and related in-store processes. It reviews and coordinates the use of reports and systems that affect inventory balances and pricing, validates planogram accuracy, and applies asset protection practices. The role also files claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and serve as the leader on duty. These duties may include starting required systems, handling cash and cashier responsibilities, preparing the floor and stockroom, resolving customer issues, communicating tasks, and reporting disciplinary issues or complaints to management. The role performs and coaches inventory processes for warehouse and vendor deliveries, pharmacy shipments and claims, On-Shelf Availability, scan-outs, returns, pricing, ordering, inventory counts, regulated products, records, and physical inventory. It also supports package delivery activities and the Pickup Program, maintains clean and well-merchandised counters and shelves, and assists with point-of-sale transactions when designated as leader on duty. The Inventory Specialist attends company training and e-learning, maintains any pharmacy license or certification required by the state, and supports the development of team members in inventory systems.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, damaged salvage returns, transfers, and maintaining accurate on-hand quantities and smart counts under the pharmacist-in-charge's supervision.
Receive, count, price, and process returns for in-store inventory; validate planograms and champion On-Shelf Availability.
Review and coordinate use of reports and system applications that affect front-end and pharmacy on-hand balances and pricing.
Execute and maintain asset protection practices and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores and in the absence of store management, open or close the store, start required systems, handle cash and cashier responsibilities, and prepare the floor and stockroom for business.
Engage customers, greet them, and offer assistance with products and services; when leader on duty, resolve customer issues and answer questions.
Model and share customer service best practices and Walgreens service traits with team members.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders; scan deliveries while the vendor is still in the store and take appropriate action on delivery discrepancies.
Verify pharmacy shipments and post pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform necessary tote audits and report shortages or damaged product.
Complete On-Shelf Availability processes for planogrammed departments, including disposals, call-ins, returns before expiration, and scan-outs and scan-out returns for subscribed departments, vendor/DSD departments, and pharmacy.
Complete pharmacy recalls in accordance with the Pharmacy Hazardous Waste Policy and facilitate excess inventory returns or applicable interstore transfers.
Verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory as required.
Update on-hands and place designated pull-and-quarantine items in the designated holding area.
Maintain accurate on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy; comply with state and local inventory requirements for regulated products.
Maintain inventory records and receive and post front-end products in inventory systems; organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including scanning packages in and out, daily inventory functions, and package returns; support the Pickup Program.
When designated as leader on duty, register sales on the assigned POS system and record scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company-based training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.