Inventory Specialist

Walgreens•Sauk Rapids, MN
•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, returns, planogram accuracy, and related in-store inventory processes. The specialist reviews and coordinates reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management, complete required system start-ups and cash-handling responsibilities, and prepare the sales floor and stockroom for the business day. The role also supports customer service, store operations, inventory compliance, physical inventory, package delivery and pickup activities, and team development. Pharmacy inventory work is performed under the supervision of the pharmacist-in-charge, and a valid pharmacy license or certification must be obtained and maintained if required by the state.

Requirements

  • Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

  • Execute, monitor, and train team members on inventory best practices and standard operating procedures for the front end and pharmacy.
  • Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, inventory transfers, and verification of shipment postings and prescription claims.
  • Champion On-Shelf Availability and complete its end-to-end process, including scan-outs, disposals, call-ins, and vendor returns before expiration.
  • Receive, count, price, and process returns for store inventory, and validate planogram accuracy.
  • Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
  • Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
  • In designated stores, open or close the store when management is absent, complete required start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
  • Greet customers, offer assistance, and model customer-service best practices; resolve customer issues when serving as leader on duty in designated stores.
  • Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
  • Scan deliveries while vendors are still in the store, take appropriate action on delivered or missing products, contact vendors about past undelivered receipts, and open tickets to correct inaccurate orders.
  • Complete or verify pharmacy order postings, tote audits, and reporting of shortages or damaged products under the supervision of the pharmacist-in-charge.
  • Complete pricing activities, including price changes, markdowns, markdown deletions, correct signage, and additional regulatory pricing tasks.
  • Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
  • Update and place designated pull-and-quarantine items in the appropriate holding area.
  • Maintain accurate inventory counts and on-hand quantities across departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under the supervision of the pharmacist-in-charge.
  • Ensure compliance with state and local inventory laws for regulated products such as alcoholic beverages and tobacco.
  • Maintain inventory records and systems, and organize invoices, receipts, and return authorizations.
  • Help prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party team.
  • Keep counters and shelves clean and well merchandised.
  • Learn and use store systems and equipment; assist and coach the team on package scanning, daily package inventory functions, package returns, and Pickup Program execution.
  • When serving as leader on duty in designated stores, register sales using the POS system, document specified transaction issues, process returns and refunds, complete cash drops, and provide change as requested.
  • Follow company policies and procedures and maintain respectful relationships with coworkers.
  • Attend company training, complete e-learning and safety modules, and obtain and maintain a pharmacy license or certification when required by the state.
  • Coach and develop team members' inventory-system capabilities, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
  • Complete additional activities and other assigned tasks.
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