Inventory Specialist

Walgreens•Scottsdale, AZ

23h•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; and handles in-store inventory processes such as receiving, pricing, returns, and planogram accuracy. The specialist reviews and coordinates use of reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of management and perform required system start-ups, cash handling, cashier duties, and readiness checks for the sales floor and stockroom. The role also provides customer service, coaches team members, supports store and pharmacy operations, maintains inventory records and compliance, and completes other assigned activities. Pharmacy tasks are performed under the supervision of the pharmacist-in-charge where specified. The specialist attends company training and maintains a valid pharmacy license or certification when required by the state.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
A valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, salvage returns, and transfers as applicable.
Champion On-Shelf Availability and complete related inventory processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Review and coordinate use of reports and system applications affecting inventory on-hand balances and pricing.
Maintain front-end and pharmacy asset protection techniques and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management, perform system start-ups and cash-handling duties, and ensure the floor and stockroom are ready for business.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, receiving, and scanning deliveries.
Verify pharmacy shipments and orders are posted accurately, conduct necessary tote audits, and report shortages or damaged products under the supervision of the pharmacist-in-charge.
Complete pricing activities, including price changes, markdowns, signage, and required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update pull-and-quarantine item on-hands and place items in designated holding areas.
Maintain accurate inventory counts and on-hand quantities for departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the store team on package delivery and Pickup Program activities.
When serving as leader on duty in designated stores, register sales on the POS and handle related transactions, including returns, refunds, voids, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.