Inventory Specialist

Walgreens•Scottsdale, AZ

14d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, On-Shelf Availability, planogram accuracy, inventory reporting, and asset protection. In designated stores, the specialist may open or close the store and perform leader-on-duty responsibilities when store management is absent. The role also provides customer service, coaches team members on inventory and operational processes, maintains accurate inventory records and on-hand quantities, supports physical inventory, package delivery and pickup activities, and ensures compliance with applicable company policies and regulations. The specialist attends required training and maintains any pharmacy license or certification required by the state.

Requirements

For internal candidates, six months of prior Walgreens work experience; for external candidates, one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including the front end and pharmacy.
Support pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and handle receiving, counting, pricing, returns, and other in-store inventory processes; validate planogram accuracy.
Review and coordinate the proper use of reports and system applications that affect front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection techniques; file claims for warehouse and vendor overages, shortages, order errors, or damaged goods, including prescription drugs.
In designated stores, open and close the store when management is absent, including required system start-ups, cash handling, cashier duties, and preparing the floor and stockroom for the business day.
Greet customers, offer assistance with products and services, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Model and share customer service best practices with team members to provide a positive customer experience.
Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store, take appropriate action on delivered or undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders; perform tote audits and report shortages or damaged product as needed.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns or applicable interstore transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes and markdowns; maintain accurate pricing and signage and complete additional regulatory pricing tasks reliably and on time.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws regarding regulated products such as alcoholic beverages and tobacco products.
Maintain inventory records, receive and post front-end products in inventory systems, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support execution of the Pickup Program.
In designated stores, when serving as leader on duty, register sales in the assigned POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Serve as a liaison between management and non-management team members by coaching and developing inventory-system capabilities; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.