Inventory Specialist

Walgreens•Moreno Valley, CA

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory reporting, and asset protection. In designated stores, the specialist may open or close the store or serve as leader on duty in the absence of store management. The position works with store and pharmacy teams to accurately process deliveries and orders, maintain inventory counts and records, manage claims and returns, complete pricing activities, and prepare for physical inventory. Pharmacy inventory work is performed under the supervision of the pharmacist-in-charge. The specialist also supports customer service, package delivery activities, and the Pickup Program, and coaches team members on inventory systems and processes.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures across the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, damaged salvage returns, and inventory transfers, under the pharmacist-in-charge's supervision.
Receive and scan deliveries, create and review orders, verify pharmacy shipments and postings, perform tote audits, and report shortages or damaged products.
Complete the On-Shelf Availability process, including scan outs, disposals, call-ins, vendor returns, and returns before expiration.
Maintain accurate on-hand quantities, inventory counts, pharmacy smart counts, consigned inventory, and inventory records.
Validate planograms and complete pricing activities, including price changes, markdowns, markdown deletions, signage, and regulatory pricing tasks.
File claims for warehouse and vendor overages, shortages, order errors, and damaged goods, including prescription drugs.
Maintain inventory compliance with state and local laws regarding regulated products.
Organize and retain invoices, receipts, and return authorizations; prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Maintain clean, well-merchandised counters and shelves, and remain knowledgeable about store systems and equipment.
Support package delivery activities, including package scanning and returns, and support the Pickup Program.
In designated stores, open or close the store in the absence of management, complete required start-up and cash-handling duties, and prepare the sales floor and stockroom for the business day.
Engage customers, offer assistance, and model customer-service best practices; when serving as leader on duty, resolve customer issues and answer questions.
When serving as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and perform assigned point-of-sale and cash-handling duties.
Coach and develop team members in inventory systems and processes, and complete company trainings and required e-learning modules, including safety training.
Comply with company policies and procedures, maintain respectful relationships with coworkers, and complete additional assigned tasks.