Inventory Specialist

Walgreens•Ticonderoga, NY

14d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, returns, planogram accuracy, inventory records, and related in-store processes. It also reviews reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for shortages, overages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management, completing required system start-ups, cash-handling and cashier responsibilities, and preparing the floor and stockroom for the business day. The position engages customers, models customer-service practices, and may resolve customer issues when serving as leader on duty. The role executes and coaches inventory workflows for warehouse and vendor orders, deliveries, pharmacy shipments, On-Shelf Availability, pharmacy returns and counts, pricing, expense-item ordering, pull-and-quarantine items, and physical inventory. It maintains compliance with applicable state and local regulations, supports package delivery and pickup activities, and may perform point-of-sale and cash-handling duties as leader on duty. The Inventory Specialist attends company training and e-learning, maintains any state-required pharmacy license or certification, and communicates between management and team members while coaching colleagues on inventory systems.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, and other inventory processes.
Champion On-Shelf Availability and manage receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy.
Review and coordinate the use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices, and file claims for overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store and complete required systems start-ups, cash handling, cashier duties, and business-day readiness activities.
Engage customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate actions for delivered or missing scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, conduct necessary tote audits, and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, scan outs, and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls and returns, facilitate eligible excess-inventory returns or transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products such as alcoholic beverages and tobacco.
Maintain inventory records and systems, post received products, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When designated as leader on duty, register sales in the POS system and handle related scanning and pricing records, returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete additional activities and tasks as assigned.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Serve as a liaison between management and non-management team members, coach colleagues on inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.