Inventory Specialist

Walgreens•Lincoln Park, MI

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; and handles inventory processes such as receiving, pricing, planogram accuracy, claims, and on-hand balance accuracy. In designated stores, the specialist may open or close the store and serve as leader on duty when store management is absent. The position also supports customer service, store operations, inventory compliance, physical inventory preparation, package delivery activities, and Pickup Program execution. Under pharmacist-in-charge supervision, the specialist completes specified pharmacy inventory and shipment activities. The role includes coaching team members on inventory systems, completing required training, and maintaining any state-required pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, shipment posting, recalls, returns, transfers, and smart counts, under the pharmacist-in-charge's supervision where required.
Champion On-Shelf Availability and complete related processes, including scan-outs, disposals, call-ins, vendor returns, and inventory updates.
Receive, count, price, and process returns and other in-store inventory activities; validate planograms and maintain accurate on-hand quantities.
Review and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices, and file claims for overages, shortages, order errors, and damaged goods.
Open or close the store in designated locations when management is absent, including required system start-ups, cash handling, cashier duties, and preparing the floor and stockroom for business.
Engage customers, offer assistance, and model customer-service best practices; when leader on duty, resolve customer issues and answer questions.
Create, review, receive, and scan warehouse and vendor orders, taking appropriate action on undelivered or inaccurate receipts.
Complete and verify pharmacy warehouse, ABC prescription and OTC, secondary vendor, flu, and dropship order postings; perform tote audits and report shortages or damaged products.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the designated holding area.
Maintain inventory records, receive and post products in inventory systems, and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support Pickup Program execution.
When leader on duty in designated stores, register sales on the POS system and handle related transactions, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training; obtain and maintain required state pharmacy license or certification.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.