Inventory Specialist

Walgreens•Peachtree Corners, GA

2d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, in-store inventory processes, On-Shelf Availability, and planogram accuracy. It reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for inventory discrepancies and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management, completing required system start-ups and cash-handling and cashier duties, and preparing the floor and stockroom for the business day. The role engages customers, models service best practices, and may resolve customer issues when serving as leader on duty. The specialist executes and coaches inventory processes for warehouse and vendor orders and deliveries; verifies pharmacy shipment postings under pharmacist-in-charge supervision; and completes On-Shelf Availability, scan-out, pricing, returns, inventory-count, recordkeeping, and physical-inventory activities. The role also supports package delivery and pickup processes, complies with store policies and applicable regulated-product laws, attends company training, completes required e-learning, and maintains a pharmacy license or certification when required by the state. When serving as leader on duty, the specialist communicates tasks to team members and reports disciplinary issues and customer complaints to management.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy; review and coordinate use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash-handling and cashier responsibilities, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is present; take appropriate action for deliveries, undelivered scheduled receipts, and inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders; perform necessary tote audits and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns for subscribed departments and pharmacy.
Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws for regulated products such as alcoholic beverages and tobacco products.
Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales and process transactions on the POS, including returns, voids, refunds, cash drops, and change requests, while recording relevant pricing and scanning exceptions.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company-based training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other tasks as assigned.