Inventory Specialist

Walgreens•Round Rock, TX

3d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory practices and standard operating procedures for both the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; and handles receiving, pricing, returns, and other in-store inventory processes. The specialist validates planogram accuracy and coordinates the use of reports and system applications that affect on-hand balances and pricing. The role also maintains asset protection practices and files claims for overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store when management is absent, completing required system start-ups and cash-handling duties and ensuring the sales floor and stockroom are ready for business. When serving as leader on duty, the specialist may resolve customer issues, communicate assignments, register sales, and perform related point-of-sale tasks. The position engages customers and models customer-service practices. It executes and coaches inventory processes for warehouse and vendor orders, scans deliveries, verifies pharmacy shipments and postings under the pharmacist-in-charge’s supervision, completes On-Shelf Availability processes, manages returns and recalls, and maintains accurate counts and on-hand quantities. It supports pricing, ordering, regulated-product compliance, inventory records, physical inventory, package delivery activities, and the Pickup Program. The specialist maintains required files, keeps counters and shelves clean and well merchandised, and assists and coaches team members on inventory systems and package-delivery tasks. The specialist attends company training and e-learning, including safety training, and obtains and maintains a valid pharmacy license or certification when required by the state. The role serves as a liaison between management and non-management team members by coaching and developing inventory-system capabilities. Other activities and tasks may be assigned.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the pharmacist-in-charge’s supervision where specified.
Receive, count, price, and return merchandise; champion On-Shelf Availability and maintain accurate planograms, on-hand quantities, and inventory counts.
Review and coordinate use of reports and systems affecting inventory balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in management’s absence, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Greet and assist customers, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach warehouse and vendor inventory processes, create and review orders, and scan deliveries while vendors are present.
Verify pharmacy shipments and daily pharmacy order postings; perform necessary tote audits and report shortages or damaged products.
Complete On-Shelf Availability processes, scan outs, disposals, call-ins, vendor returns, and other inventory tasks before products expire.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory as required.
Update and place designated pull-and-quarantine items in the holding area.
Maintain accurate inventory counts and on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products.
Maintain inventory records and retain invoices, receipts, and return authorizations; help prepare for and support physical inventory activities.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package-delivery activities, including package scanning, inventory functions, and returns; support the Pickup Program.
When leader on duty in designated stores, register sales on the point-of-sale system and complete related transactions, including returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training; obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members’ capabilities with inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.