Inventory Specialist

Walgreens•Fairfield, OH

1d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and claims, and champions On-Shelf Availability. It is responsible for in-store inventory processes, planogram accuracy, inventory and pricing reports and applications, and asset protection practices. The position performs warehouse and vendor receiving and inventory tasks, maintains accurate on-hand quantities and inventory records, completes pricing and returns activities, supports physical inventory, and helps ensure compliance with regulations for controlled store products. Pharmacy inventory work is performed under the supervision of the pharmacist-in-charge. In designated stores, the specialist may open or close the store or serve as leader on duty, handling assigned operational, customer service, and point-of-sale responsibilities. The specialist engages customers, models customer service best practices, coaches team members on inventory systems and processes, attends required training, and obtains and maintains pharmacy licensure or certification when required by the state. Additional activities may be assigned.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, claims, and transfers, under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Validate planograms and maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Review and coordinate appropriate use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection techniques; file claims for vendor or warehouse overages, shortages, order errors, and damaged goods.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on receipt discrepancies, contact vendors about past undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Verify pharmacy shipments and complete or verify daily postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damaged products.
Complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, applicable excess inventory returns or interstore transfers, and verify pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess orders, and maintaining and ordering consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Ensure inventory compliance with state and local laws concerning regulated products such as alcohol and tobacco.
Maintain inventory records and organize and retain invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
In designated stores, open or close the store in the absence of store management, including system start-ups, cash handling, cashier responsibilities, and preparing the floor and stockroom for the business day.
Engage customers, offer help with products and services, and, when serving as leader on duty, resolve customer issues and answer questions.
Model customer service best practices and Walgreens service traits for team members.
When serving as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and perform assigned point-of-sale duties, including sales registration, returns, voids, refunds, cash drops, and providing change.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' capabilities with inventory systems and perform additional assigned tasks.