Inventory Specialist

Petco•Jantzen Beach, OR

7d•Onsite

About The Position

The Inventory Specialist supports seamless omnichannel experiences and daily operational excellence in a Pet Care Center, with a primary focus on Ship-from-Store (SFS) and Omni Channel execution. The role ensures accurate picking, packing, labeling, and shipping, supports merchandise receiving, stocking, inventory flow, and assists with customer service as needed. This position also helps maintain operational standards in the backroom and on the sales floor, supports inventory counts and related projects, and coordinates with Pet Care Center and field partners. It is performed in a retail environment with active sales-floor engagement and regular interaction with customers and animals.

Requirements

At least 1 year of experience working with or caring for companion animals and aquatic life.
Knowledge of animal care, husbandry, and maintenance practices.
Ability to educate others and communicate effectively.
Customer-service mindset and aptitude for selling behaviors.
Basic business, math, and inventory management skills.
Strong attention to detail and organizational skills.
Above-average communication skills and strong interpersonal skills.
Ability to follow processes while applying sound judgment when needed.
Strong teamwork and problem-solving skills.
High school diploma or GED, or equivalent work experience (listed as required in the success criteria; also listed as preferred under experience and skills).
Completion and ongoing maintenance of the Petco Animal Care Certification Program.
Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
Flexible availability to support operating hours, including evenings, weekends, and holidays.
Ability to work in proximity to animals and tolerate exposure to animal dander, odors, noises, and cleaning chemicals.

Nice To Haves

Genuine interest in animals and their care.

Responsibilities

Execute daily Ship-from-Store operations, including accurate picking, packing, labeling, and shipping.
Support efficient Omni Channel execution and reduce processing time by following established processes.
Assist with receiving, unloading, and stocking merchandise and supplies.
Maintain accurate inventory flow and support quarterly and annual physical inventory counts.
Complete Omni and SFS-related projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling.
Compare on-site conditions with plan, identify variances, and recommend or implement corrective actions.
Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment meet standards.
Communicate daily status updates to Pet Care Center leadership, including unfinished orders or required system corrections.
Perform housekeeping to maintain an organized and professional backroom and sales floor.
Support special projects and additional operational tasks as assigned.
Support a safe, clean, and compliant Pet Care Center environment and follow safety, loss prevention, and operational procedures.
Escalate issues or concerns to the Leader on Duty.
Provide friendly, helpful, solution-oriented customer service and support customer interactions using Petco’s selling model.
Process register transactions accurately and efficiently when supporting the sales floor.
Contribute to a collaborative and inclusive team culture.
Deliver a positive customer experience through professionalism and teamwork.