Inventory Specialist

Walgreens•Tullahoma, TN

7d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and other in-store inventory processes. The specialist reviews and coordinates use of reports and system applications affecting on-hand balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and ensure the sales floor and stockroom are ready for the business day. The role also engages customers, models customer-service practices, coaches team members on inventory processes, and may serve as leader on duty. Operational duties include managing and receiving vendor and warehouse orders; verifying pharmacy shipments and postings under the pharmacist-in-charge's supervision; completing on-shelf availability, pricing, returns, inventory count, compliance, and physical-inventory activities; and supporting package delivery and pickup processes. The specialist attends required company training and e-learning and obtains and maintains a valid pharmacy license or certification as required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Must obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, salvage returns, transfers, and verification of pharmacy claims and shipments under the pharmacist-in-charge's supervision.
Receive and scan deliveries, create and review orders, follow up on undelivered or inaccurate orders, and report shortages or damaged products.
Complete the On-Shelf Availability process, including scan-outs, disposals, call-ins, vendor returns, and other inventory tasks for applicable departments.
Complete pricing activities, including price changes, markdowns, signage, and other regulatory pricing tasks.
Support ordering of expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Maintain accurate on-hand quantities and inventory counts across departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Maintain inventory compliance with applicable state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities and support the Pickup Program.
In designated stores, serve as leader on duty, open or close the store in the absence of management, handle point-of-sale transactions and cash procedures, resolve customer issues, and communicate tasks to team members.
Engage customers and model customer-service best practices.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company trainings and complete required e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members on inventory systems, and report disciplinary issues and customer complaints to management when serving as leader on duty.
Complete additional activities and other tasks as assigned.