Inventory Specialist

Walgreens•Sault Ste. Marie, MI

8d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across front-end and pharmacy operations. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, On-Shelf Availability, planogram accuracy, inventory records, and related in-store processes. It also reviews reports and system applications that affect on-hand balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, or damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform associated systems start-ups, cash handling, cashier duties, and readiness tasks. The position engages customers, models customer-service practices, and may resolve customer issues when serving as leader on duty. It also coaches team members, supports package delivery and pickup activities, helps prepare for physical inventory, and completes additional assigned tasks. The position attends company training and e-learning, including safety training, and obtains and maintains a valid pharmacy license or certification when required by the state. It requires prior Walgreens or retail experience, English fluency except in Puerto Rico, schedule flexibility including evenings and weekends, attention to detail, multitasking and execution skills, and the ability to identify and resolve operational issues.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
A valid pharmacy license or certification must be obtained and maintained when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, posting shipments, and facilitating returns.
Manage On-Shelf Availability processes and perform receiving, counting, pricing, returns, and other in-store inventory activities.
Validate planograms and review reports and system applications that affect on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, or damaged goods.
In designated stores, open or close the store in the absence of management and complete required start-ups, cash handling, cashier duties, and store-readiness tasks.
Engage customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning orders and deliveries.
Verify and complete pharmacy shipment and order postings under the pharmacist-in-charge's supervision; perform tote audits and report shortages or damaged products.
Complete On-Shelf Availability activities, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns, and applicable interstore transfers under the pharmacist-in-charge's supervision; verify pharmacy and prescription claims.
Complete pricing activities, including daily price changes, markdowns, markdown deletions, accurate signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When serving as leader on duty in designated stores, register sales on the point-of-sale system and complete related transactions and records, including returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.