Inventory Specialist

Walgreens•Northwoods, MO

14d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, and other in-store inventory processes. It reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of management, complete system start-ups and cash-handling duties, and prepare the sales floor and stockroom for business. The role also engages customers, models customer-service practices, coaches team members, supports store and pharmacy operations under the pharmacist-in-charge's supervision, maintains inventory records, and helps prepare for physical inventory. It attends required training and maintains any pharmacy license or certification required by the state.

Requirements

At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures for the entire store, including the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the pharmacist-in-charge's supervision where specified.
Receive, count, price, and return inventory; champion on-shelf availability; validate planogram accuracy; and carry out in-store inventory processes.
Review and coordinate appropriate use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated and management is absent, open or close the store, complete required systems start-ups and cash-handling duties, and ensure the floor and stockroom are ready for the business day.
Greet and assist customers, resolve customer issues when serving as leader on duty, and model customer-service best practices for team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store; verify receipts, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Verify or complete pharmacy shipment and order postings, conduct necessary tote audits, and report shortages or damaged products.
Complete the on-shelf availability process, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as needed.
Update on-hand quantities for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records by receiving and posting products in inventory systems, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory, support inventory-day activities, and audit the third-party inventory team as applicable.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When designated and serving as leader on duty, register sales on the POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; process returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.