Inventory Specialist

Walgreens•Carrollton, GA

7d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns, and is responsible for On-Shelf Availability, inventory processes, and planogram accuracy. The specialist reviews reports and system applications affecting on-hand balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management, handling required system start-ups, cash responsibilities, and preparation of the sales floor and stockroom. The role also supports customer service, coaches team members on inventory processes, completes pricing and inventory tasks, assists with package delivery and pickup activities, and may serve as leader on duty. Pharmacy inventory duties are performed under the supervision of the pharmacist-in-charge. The specialist attends company training and maintains any state-required pharmacy license or certification.

Requirements

Internal candidates must have six months of prior Walgreens work experience, or external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and transfers, under pharmacist-in-charge supervision where specified.
Champion On-Shelf Availability and handle receiving, counting, pricing, returns, and other in-store inventory processes.
Validate the accuracy of planograms and use reports and system applications to support accurate on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management and complete required start-up, cash-handling, cashier, and floor-readiness tasks.
Greet customers, offer help with products and services, model customer-service practices, and, when leader on duty, resolve customer issues and questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, verify physical receipts, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; audit totes and report shortages or damage as needed.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Complete pharmacy inventory activities, including recalls, vendor and salvage returns, excess inventory returns or applicable transfers, and verification of prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems for received products, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When serving as leader on duty in designated stores, register sales on the point-of-sale system and handle related records, returns, refunds, voids, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning modules including safety training, and maintain any pharmacy license or certification required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.