Inventory Specialist

Walgreens•Manchester Township, NJ

8d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, shipment posting, inventory counts, and related claims. It champions On-Shelf Availability and handles receiving, counting, pricing, returns, and other in-store inventory processes while validating planogram accuracy. The position reviews and coordinates the use of reports and system applications that affect inventory balances and pricing. It maintains asset protection practices, files claims for merchandise discrepancies and damage, and may open or close designated stores in the absence of management. The role also supports customer service, store operations, package delivery and pickup activities, inventory records and physical inventory, and team development. Pharmacy-related duties are performed under the supervision of the pharmacist-in-charge, and the employee obtains and maintains any pharmacy license or certification required by state law.

Requirements

At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, posting shipments, facilitating returns, and maintaining accurate counts.
Champion On-Shelf Availability; receive, count, price, and process returns and other in-store inventory activities.
Validate and ensure the accuracy of planograms.
Review and coordinate use of reports and system applications that affect front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection techniques; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated and in the absence of store management, open and close the store, complete system start-ups and cash-handling and cashier duties, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance with products and services, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Model and share customer-service best practices and Walgreens service traits with team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on received or undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge's supervision, verify pharmacy shipments and post pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform necessary tote audits and report shortages or damage.
Complete the On-Shelf Availability process for planogrammed departments, including warehouse and direct store delivery activity, disposals, call-ins, vendor returns before expiration, and scan outs and scan-out returns.
Under the pharmacist-in-charge's supervision, complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, applicable excess inventory returns or interstore transfers, and verification of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns and markdown deletes; maintain accurate department pricing, signage, and timely completion of regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as needed.
Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, the stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge's supervision.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records and systems for received products; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing sales-floor, stockroom, and pharmacy areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS and handle related records, product returns, order voids, customer refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete additional assigned activities and tasks.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members' capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.