Inventory Specialist

Walgreens•Old Point Station, SC

1d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, inventory accuracy, on-shelf availability, and planogram accuracy. It also reviews reports and system applications that affect on-hand balances and pricing, maintains asset-protection practices, and files claims for inventory discrepancies or damaged goods. Depending on the store, the Inventory Specialist may open or close the store in the absence of store management, completing required system start-ups, cash-handling and cashier duties, and preparing the sales floor and stockroom for the business day. The position engages customers and models customer-service practices, and may resolve customer issues while serving as leader on duty. The role performs front-end and pharmacy inventory operations, including processing deliveries and orders, completing inventory counts and returns, maintaining pricing and inventory records, preparing for physical inventory, supporting package delivery and pickup activities, and ensuring compliance with applicable laws and company policies. Under pharmacist-in-charge supervision, the Inventory Specialist completes designated pharmacy inventory and shipment activities. The role also attends required training, maintains any state-required pharmacy license or certification, and communicates with management and team members while coaching others on inventory systems.

Requirements

For internal candidates, six months of prior Walgreens work experience; for external candidates, one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and other inventory activities under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and review reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store and complete required start-ups, cash handling, cashier duties, and floor and stockroom preparation.
Greet customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; confirm physical receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify posting of pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; conduct necessary tote audits and report shortages or damage.
Complete the On-Shelf Availability process for warehouse and direct-store-delivery planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, salvage returns, applicable excess inventory returns or transfers, and verification of prescription claims posting.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate on-hand inventory counts for basic departments, stockroom, overstock locations, and, under pharmacist-in-charge supervision, pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records and systems for received products, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, operate the assigned point-of-sale system and record relevant sales exceptions; complete returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Serve as a liaison between management and non-management team members, coach others on inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.