Inventory Specialist

Walgreens•Las Cruces, NM

11d

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory activities, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, inventory records, and related store processes. The specialist reviews reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for shipment overages, shortages, errors, or damaged goods. In designated stores, the specialist may open or close the store in the absence of management and may serve as leader on duty. In that capacity, the role can include preparing the store for business, handling cash and point-of-sale transactions, resolving customer issues, assigning tasks, and communicating customer complaints or disciplinary issues to management. The specialist also engages customers, models excellent service, coaches team members on inventory systems and procedures, completes required training, and maintains any state-required pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, posting shipments, conducting tote audits, reporting shortages or damaged products, and completing required returns and transfers under pharmacist-in-charge supervision.
Complete the On-Shelf Availability process, including receiving and processing warehouse and direct-store deliveries, disposals, call-ins, vendor returns, and scan outs.
Maintain accurate on-hand quantities and inventory counts across basic departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Execute pricing activities, including price changes, markdowns, markdown deletions, signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and handle designated pull-and-quarantine items and maintain compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations; help prepare for and support physical inventory activities.
Maintain clean, well-merchandised counters and shelves and remain knowledgeable about store systems and equipment.
Assist and coach store team members on package delivery processes, including package scanning, daily inventory functions, and returns; support the Pickup Program.
Execute front-end and pharmacy asset-protection techniques and file claims for shipment overages, shortages, order errors, and damaged goods.
Engage customers, offer assistance, model customer-service best practices, and, when designated leader on duty, resolve customer issues.
In designated stores and when serving as leader on duty, open or close the store in management's absence, prepare the floor and stockroom, handle cash and cashier duties, and complete POS transactions and related functions.
Attend company trainings and complete e-learning modules, including safety training; obtain and maintain state-required pharmacy license or certification.
Coach team members on inventory systems and communicate assigned tasks, disciplinary issues, and customer complaints to management when serving as leader on duty.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete additional assigned tasks.