Inventory Specialist

Walgreens•Cutler Bay, FL
•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory practices and procedures across the front end and pharmacy. The role supports pharmacy inventory activities, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, inventory records, and related systems and reports. It also supports asset protection and files claims for overages, shortages, order errors, and damaged goods. The role works with store and pharmacy teams to ensure accurate inventory and on-hand balances, comply with applicable laws and policies, prepare for physical inventory, and maintain clean, well-merchandised counters and shelves. Under pharmacist-in-charge supervision, the specialist handles specified pharmacy inventory processes. In designated stores, the specialist may open or close the store or serve as leader on duty, completing related operational, cash-handling, customer-service, and team communication duties. The specialist engages customers, models customer-service practices, coaches team members on inventory systems and processes, completes required training, and maintains any pharmacy license or certification required by the state. The position requires six months of prior Walgreens work experience for internal candidates or one year of prior retail experience for external candidates.

Requirements

  • Six months of prior work experience with Walgreens for internal candidates, or one year of prior retail work experience for external candidates.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

  • Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
  • Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge where specified.
  • Champion On-Shelf Availability and complete related end-to-end inventory processes, including scan-outs, disposals, call-ins, and vendor returns.
  • Receive, scan, count, price, and process deliveries and inventory; address inaccurate orders, shortages, overages, and damaged merchandise.
  • Validate planograms and use reports and system applications to support accurate on-hand balances and pricing.
  • Execute asset-protection techniques and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs.
  • Complete pricing activities, including price changes, markdowns, signage, and other regulatory pricing tasks.
  • Support ordering for the front end and pharmacy, monitor pharmacy manual orders for excess, and maintain consigned inventory as required.
  • Maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
  • Ensure compliance with state and local laws for regulated products and maintain inventory records, invoices, receipts, and return authorizations.
  • Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
  • Keep counters and shelves clean and well merchandised, and assist with package delivery and Pickup Program activities.
  • In designated stores, open and close the store or serve as leader on duty, including required systems start-ups, cash handling, point-of-sale activities, and store-readiness tasks.
  • Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
  • Coach and develop team members on inventory systems and processes; communicate assigned tasks and report disciplinary issues and customer complaints to management when serving as leader on duty.
  • Attend company training and complete e-learning modules, including safety training; obtain and maintain any state-required pharmacy license or certification.
  • Comply with company policies and procedures, maintain respectful coworker relationships, and complete additional assigned tasks.
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