Inventory & Quality Assurance Clerk 2nd Shift 3:30p-12:30a

DSV•Roanoke, TX

About The Position

The Inventory & Quality Assurance Clerk handles computer data entry for receipts, shipments, and inventory maintenance and assists the supervisor or manager in ensuring the facility meets quality standards. Associates are expected to meet company objectives for performance, safety, and quality and comply with corporate and site-specific policies. The position works in a warehouse environment and includes maintaining inventory records, conducting physical inventory and cycle counts, supporting shipping and receiving in locating missing items, reviewing inbound and outbound issues, and responding to customer questions. The clerk also performs safety and housekeeping audits, reports or corrects unsafe operations, and initiates or records actions related to product, process, or quality-system nonconformities. The role is full-time, scheduled for the second shift from 3:30 p.m. to 12:30 a.m. Flexible scheduling, including nights and weekends, and overtime may be required according to operational needs. The position has no supervisory responsibilities. The warehouse may have unregulated temperatures ranging from mild to moderate in warmer and colder months. The work environment is usually low to moderate in noise, with rare exposure to fumes, airborne particles, or toxic or caustic chemicals.

Requirements

High school diploma or GED.
At least 6 months of experience in a logistics, distribution, or relevant environment.
Basic computer skills.
Ability to use RF scanners and WMS functions.
English reading, writing, and verbal communication skills.
Basic to intermediate math skills for verifying product quantities, counting inventory, and related duties.
Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
Ability to perform duties with minimal supervision or guidance.
Ability to adapt effectively to change and thrive in a stimulating, fast-paced work environment.
Ability to work in unregulated warehouse temperatures, which may range from mild to moderate during warmer and colder months.
Ability to walk and stand constantly, bend frequently, and occasionally sit, handle product or packaging materials, and perform hand and finger manipulation.
Ability to lift, carry, push, or pull 21–50 pounds and reach above the shoulder or outward, squat, or kneel.

Nice To Haves

1–3 years of experience working in an inventory department.

Responsibilities

Maintain accurate warehouse inventory.
Answer customer questions and resolve issues through direct customer interface.
Return material coming from the customer to the factory and ship material to the factory upon client request.
Work autonomously and report progress and issues to supervisors or management.
Follow company policies, guidelines, and procedures.
Maintain appropriate inventory-control and security records and reports.
Conduct physical inventory and assist with daily or monthly in-house cycle counts as needed.
Support shipping and receiving in locating missing items throughout the facility.
Perform safety audits as required and report and correct unsafe operations.
Participate in daily start-up and staff meetings as required and assist supervision as needed.
Use a PC for email and report generation as required.
Prevent, identify, and record nonconformities relating to product, processes, and the quality system; recommend or provide solutions through designated channels and verify implementation.
Review or investigate inbound and outbound functions, including unloading, checking, stacking, storing, order pulling, staging, labeling, and loading.
Notify management when procedures require updates.
Maintain a clean, neat, and orderly work area and perform housekeeping audits as required.
Assist leadership as needed.
Work flexible schedules, including nights and weekends, as required by operations.
Participate in cross-training activities and be able to provide backup support in multiple departments.
Work overtime as dictated by the business, whether mandatory or voluntary.
Perform other duties as assigned.