Part Time Inventory Operations Shopkeeper (Stock Associate) - Brentwood

The RealReal•Los Angeles, CA

2d•$20 - $22

About The Position

As an Inventory Operations Shopkeeper (Stock Associate), you will work with the store team to carry out inventory, operational, and merchandising processes, maintaining an organized stockroom and sales floor. The role helps create a seamless experience between the back of house and sales floor and supports the presentation of The RealReal brand to customers. Part-time positions require a commitment of 24 to 28 hours per week, including evenings, weekends, and holidays as needed.

Requirements

At least 1 year of experience in retail or customer service.
Past success working in a fast-paced environment and ability to prioritize multiple tasks.
Ability to handle customer interactions and potential issues or concerns courteously and professionally.
Availability for a flexible schedule that meets business needs, including weekends and holidays, early mornings, or late-night shifts.
Ability to lift, carry, or otherwise move objects weighing up to 25 pounds while merchandising the sales floor, and to use ladders or stairs.
Excellent communication and time management skills.
Ability to use store equipment and technology as required.

Nice To Haves

Proficiency with Google Suite and Salesforce.

Responsibilities

Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Implement Loss Prevention policies and procedures to support company growth and protect assets.
Process markdowns, transfers, consolidations, receiving, and point-of-sale transactions accurately and promptly.
Support product placement and outfitting that reflects trends, reinforces brand messaging, and inspires customers.
Use core systems and technologies, including POS, Mac, and Google Suite applications.
Manage product presentation by returning items to their place, restocking or replenishing the sales floor, and destocking or relocating items according to standards.
Help maintain clean and organized selling floors and stockrooms.
Model excellent customer service and a positive, enthusiastic attitude in communications with internal and external customers.
Understand store operational procedures and teach or assist team members with daily store functions.
Participate in cycle and inventory counts as needed.
Perform other functions or tasks as needed or directed to support the store.