Part Time Inventory Operations Shopkeeper (Stock Associate) - Brentwood

The RealReal•Santa Monica, CA

8d•$20 - $22

About The Position

As an Inventory Operations Shopkeeper (Stock Associate), you will work with the store team to carry out operational and merchandising processes, maintain an organized stockroom and sales floor, and help create a seamless experience between the back of house and sales floor. The role involves handling luxury merchandise and supporting customer experience while contributing to The RealReal’s brand. Part-time employees must be able to commit to 24 to 28 hours per week, including evenings, weekends, and holidays as needed.

Requirements

At least 1 year of experience working in retail or customer service.
Past success working in a fast-paced environment and ability to prioritize multiple tasks.
Ability to handle customer interactions and potential issues or concerns courteously and professionally.
Availability to work a flexible schedule based on business needs, including weekends, holidays, early mornings, or late-night shifts.
Ability to lift, carry, or otherwise move objects weighing up to 25 pounds while merchandising the sales floor, and to use ladders or stairs.
Excellent communication and time management skills.
Ability to use required store equipment and technology.

Nice To Haves

Proficiency with Google Suite and Salesforce.

Responsibilities

Use inventory management systems to scan, process, and research merchandise shipments according to inventory control processes.
Prepare and ship customer orders in accordance with quality, packing, and shipping standards.
Implement Loss Prevention policies and procedures to help secure company assets.
Manage inventory movement, including mark-downs, transfers, consolidations, receiving, and POS transactions.
Support product placement and outfitting that reflects trends, reinforces brand messaging, and inspires customers.
Use core systems and technologies, including POS, Mac, and Google Suite applications.
Manage product presentation by replacing, restocking, destocking, or relocating items according to company standards.
Help maintain clean and organized selling floors and stockrooms.
Model excellent customer service and a positive, enthusiastic attitude in communications with internal and external customers.
Demonstrate fluency in store operational procedures and teach or assist team members with daily store functions.
Participate in cycle and inventory counts as needed.
Perform other functions or tasks as needed or directed to support store success.